FEMA G0289: PIO Awareness course-04

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1. A Public Information Officer (PIO) for a public safety or emergency management agency might expect to spend what portion of his or her time on activities directly related to incident response or recovery?(required)

2. Providing good public information helps people make the right decisions at the right time and can instill public confidence in the organization, which is primarily important because:(required)

3. One of the advantages of the Incident Command System (ICS) is:(required)

4. Under the ICS, the PIO works for:(required)

5. The process for ensuring that a public information message was accurately conveyed is typically called:(required)

6. The PIO’s primary responsibility to organizational leadership as an advisor is to:(required)

7. Communicating public information messages internally to the workforce is important because it allows the PIO to:(required)

8. PIOs need to have a complete understanding of the community’s demographics in order to:(required)

9. The National Incident Management System (NIMS) is:(required)

10. Supporting information can be described as:(required)

11. If your message contains a lot of details and your audience is unfamiliar with the subject, you may want to use a:(required)

12. Characteristics of a newsworthy incident include: timeliness, proximity, prominence, uniqueness, human interest, and:(required)

13. Using acronyms in news releases may:(required)

14. Organizing the information in a news release so that the important information comes first is called:(required)

15. Studies show that people read differently online than when they read printed materials, therefore, when you write for the Web or social media you should:(required)

16. During an interview, questions that start with “What if . . .” are likely to be:(required)

17. “The most important point is . . .” is an example of a transition phrase or:(required)

18. Social marketing is the use of commercial marketing principles to:(required)

19. The 8-Step Communication Model includes:(required)

20. A State or local Emergency Operations Plan is an example of:(required)

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FEMA G0289: PIO Awareness course-04

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