FSE today for Regional JIC actions! #PIO

Busy morning as we started our full scale exercise (FSC) today.

As players rolled in, they signed in and were matched up to their projected Joint Information Center (JIC) positions.

Some issues encountered by the participants? They have never worked together.

Realistic? Yep. Soooooo this is why we train and exercise together during bright lights classroom time. Again, I continue to believe, the worst time to meet someone for the very first time is at 0300.

Some general rules about the FSE including our work here in the JIC.

Steve outlining the efforts of social media injects and the Twitter.

Aside from regular play, we also had some VIPs visit. Jane from City Council showed up and I was detailed to share some of the issues, deliverables, and progress each of the tables were making as they continued the scenario.

Our social media team was hard at work not only discerning info, but also considering prioritization of tweets, impact of posts, and of course exploring various other platforms that could provide better SA/COP from data mining the locale using social media.

Not only the use of Twitter, Facebook, and Instagram – but exploring SeeClickFix, Waze, Tinder, SnapChat, and a whole host of other platforms geared to provide information out in the field.

Here’s Erica questioning the viability of some posted information as well as verifying media info.

Say it with me: Trust, but VERIFY.

Our rumor control table helped provide supplemental documents as well as refined talking points for our social media teams as well as our on-camera talent. All bullet points right?

Assistant PIOs were hard at work discerning google docs for real time sharing of information.

Maintaining good tempo for a JIC Manager is crucial as they update themselves on the issues w/ the EOC as well as continue the message that matches w/ the SMART Objectives.

As time went on, we simulated a “change of command” where the JIC Manager formally passes command to the Deputy JIC Manager. Hint to new JIC Managers – to make this a smooth transition, you must train on this action.

***ICS reminder: The Deputy can assume the role of the primary position. An assistant cannot assume the role/duties of the primary position.

Meanwhile, us Controllers and Coaches got all the smiles.

Along with VIPs, we continue to stream Federal partners in to tour the working exercise JIC. Not only response questions, but long term viability and ongoing return to normalcy were stressed as we projected our move from response to recovery and how viable are the transportation companies.

See, recovery is critical right? Therefore resilience is critical for the community.

The Captain of the Port was able to brief out with all participants. Outstanding to have this kind of high level involvement in our FSE. Encouraging words to hear specifically addressing our nation”s current situation for security and safety.

Also, great messages of collaboration from the City/County Emergency Management Agencies on our FSE.

Additional discussion on upcoming evaluations and how hotwashes are critical as the team starts to piece together the AAR/IP.

But never fear, we did simulate a press conference lead off by the USCG Lt.

Joining the USCG leadership at the podium was EPA, and Mayor’s office.

Don’t worry, WSUR had some pressing questions like

  • How many are dead? (If you been through my Basic PIO course, you know this one)
  • Do you regularly train for this kind of emergency?
  • Have we been attacked before?
  • Are we currently under attack?
  • And the famous one: We got some leads from user generated comments but who is responsible for this horrific incident??

So I got a chance to discuss a few items from a training standpoint re: classes. Also a last minute pieces of encouragement for ongoing training and exercises as well as a strong guidance on planning ahead with everyone who is involved in the Regional Joint Information Center.

Glad to have soooooo many participants from diverse backgrounds involved in this exercise.

What a day!

Looking forward to seeing all of you on the next big one.

@rusnivek

Unidirectional mics and keeping it up! #PIO P26

Hello AlohaFriday!

Mic check! Sibilance. Sibilance. Check. Check.

As part of the ongoing P26 push…I thought this quick video about field mics might help out a few public safety colleagues.

Mainly designed for PIOs, PAOs, and External Affairs Officers….I think anyone could utilize these easy tips.

Reporting live from the 24-7 SEOC…

@rusnivek

Day-1 ICS-300 with strong DoD participation

It’s Monday morning so lets kick off another hard core ICS-300 course…in the Poinsettia Room! 🌺

Also known as the city’s Emergency Operations Center too.

Diverse groups today with a strong showing from our Department of Defense and local public safety professionals.

This kind of joint training provides us the opportunities to build stronger partnerships and even strengthen the preexisting bonds with DoD assets including a few special teams.

Lots of group work as participants figure out priorities and challenges during the first few hours and into the first/second operational period.

But working through the issues in a calm classroom will help reduce the amount of stress during an actual emergency. Finding out strengths and gaps and addressing them so that everyone can respond better to any incident. That’s right enhancing response capabilities.

Sound familiar? That’s what HSPD-5 (Homeland Security Presidential Directive-5) is all about. A coordinated response! <heavy breathing>

That is exactly what Emergency Management is all about – build relationships for a coordinated response. <heavier breathing>

And also proof, if you teach it right, you can get people to smile in my ICS classes.

Awww yeah!

Great work from all participants – lotsa participation from everyone!

Glad to see so much collaboration from local, county, state, Federal, and DoD assets.

And as always, thank you for your service to our great country.

Happy birthday Marty. It’s a great first day.

Looking forward to the next two days!

@rusnivek

Hi Unique you dropped your phone #PIO #SocialMedia

Law enforcement has been in some tough situations. Most recently, social media has been credited with engaging the public.

In fact, some agencies have used social media to engage suspects who may leave items behind on a scene of a crime. Oooooo, evidence!

But this is not one of those cases.

On 07-04-18, this image was initially shared on Facebook then across various social media platforms.

The image with caption inferring that local law enforcement agency was pursuing the suspect and that the suspect dropped his/her cell phone while eluding law enforcement. Then, in order to reach out to the suspect and friends of the suspect, local law enforcement uses the suspect’s social media account to reach out and taunt.

While funny for public safety, we as trusting public safety pros need to take time to dispel rumors and verify facts. PIOs should be at the front line of this issue.

And yes, this post was actually fake. What the whut?

Here’s Chicago Police PIO Anthony Guglielmi’s response to this post gone viral.

Sooooooo, to recap:

  • The initial Facebook post was not associated to incident.
  • Image was borrowed from unrelated event.
  • LEOs were not involved in pursuit of suspect.
  • Law enforcement agencies are usually professional.
  • PIO was on it and addressed concern once information was vetted w/ 7th District.
  • Squashed viral post with real information. #truth

Well done CPD PIO!

Again, as PIOs we are the shepherds of our agency when it comes to reporting the facts and dispelling the rumors.

We as PIOs must remain vigilant and dispel rumors as soon as they appear. This is your job. The agency’s reputation is on the line so ensure the longevity and be cognizant of your agency’s image 24/7.

@rusnivek

Easy video tip for field PIOs -and yes, it is definitely free #P26

Hello Friday!!!!

As part of the ongoing P26 push…I thought this quick video might help out a few peeps.

Mainly designed for PIOs, PAOs, and External Affairs Officers….I think anyone could utilize these easy tips.

Reporting live from the 24-7 SEOC…

@rusnivek

 

Teaching moment for PIOs to news media

Let’s discuss this…because this news station/reporter could have made better decisions.

 

Soooooooo let’s use this as a good teaching moment. We Public Affairs pros are out there every day with the news media. Let’s revisit a few media relationships.

Perhaps in this situation, the news media was a askew on the important items and failed to think about the victim. I wish they would have considered the victim’s position. And if you heard the reporter say, “for the record” – the news story is NOT the record.

And yes, we as PIOs understand the mantra of following orders….TRUST ME we do. But taking the time to call, text, DM, etc….might be a good check between the PIO and media partners.

PIOs should reinforce to media that aside from going out to the scene, calling the PIO or the PAO might be a good option first. Most PIOs will tell you honestly if it’s a decent story or not. So establish trusted relationships before an emergency or disaster.

To my fellow PIOs – revisit your media relationships again. Wish them a happy summer and tell them to “be safe and do the right thing” – for realz.

Remember, the news media is our partner in proliferating information out during an emergency so as professionals, we should all work more closely together and use this as a PIO/media relations teaching moment.

Kudos to Newburgh Heights Police Department (located in NE Ohio).

IMHO: Yikes.

@rusnviek