Great tribute to Firefighters here at the State of Colorado Emergency Operations Center.
Tag Archives: #Firefighter
Interim Cleveland Fire Chief
Heh-I knew him when he wore black gear…
This DC-10 (aka 10 Tanker Air Carrier) makes large drops possible #NatlPrep #VLAT
Specialty aircraft like this DC-10 (aka 10 Tanker Air Carrier) make large drops possible #NatlPrep #VLAT
I got a chance to see this aircraft up close when I was at McClellan airport.
It’s amazing how air professionals can take older resources and make them into something that can help so many.
Making sure we expend all resources and their effectiveness is key for any emergency or disaster response.
Don’t wait. Communicate. Make your emergency plan today.
California has an all-hazards response to wildfires #NatlPrep
California has working closely w/ the National Guard to provide support to wildland firefighters.
Here’s a C-130 retrofitted slightly differently to carry different payloads to support operations. This year’s wildfires are bad. Glad that many partners in public safety have trained and exercised closely together to prepare for such an occasion.
Working in consort, this all-hazards response is making a difference every day.
So support or join your local National Guard. You could be on the front lines!
Don’t wait. Communicate. Make your emergency plan today.
My first tiller response
I was just talking about my first tiller ride…
Speaking of Tillers, here’s a great example of the communications between Driver and Tillerman to get through light traffic.
Me? My first Tiller ride? I was lucky. Reported working fire!
Thanks to the crews at Hyattsville Fire Truck-1, Engine-1, and Rescue-1.
Quick reminder: Heed to all emergency vehicles
Heed to all emergency vehicles – Pull right for lights! #firefighter #Paramedic #EMS #EMT #safety
Back in the day….Advertising Awards
“Back in the day, it was only Print, TV, and Radio…”
“I don’t know that I got the nuts to do what it takes to do that job,
There are many brave people in the world, but few have what it takes to win an ANDY Award. The 2015 Call for Entry is open. Submit your bravest work at AndyAwards.com.
I know that made you smile.
So I guess this means…
No complaining-offer solutions-Safety-PIO-SM-14-008
| 14-008: No complaining – offer solutions | |
| Agency: Long Beach Fire | Topic(s): Public Perception and Solutions |
| Date: Fall 2014 | Platform: Twitter |
Complaining or venting on social media is fairly common. However, as an official agency, public displays of affliction does not portray the best image. Long Beach Fire expressed some displeasure on Twitter when discussing the their pilot program.
After reading this tweet, the public’s perception is that if 9-1-1 is called, no ambulances will respond. This is irresponsible and wrong. (Almost all emergency services have mutual aid agreements or memorandum of understandings in place.)
Positioning your agency as a fear mongerer or the Harbinger of Evil will only further distance yourself from people who would be willing to help your cause. Inform them of dangers, but more importantly, engage them publically on social.
If there is internal displeasure with the new staffing models, be proactive and offer transparent solutions in the tweet. Cite websites that provide industry information. Publically share statistical data that supports changes with current programs. These online tactics will help direct and educate the general public on how to be better informed on other program and possible other options yet unexplored.
Additionally you can rally your constituents behind better initiatives by engaging with them publically via social media. It demonstrates that your department’s community involvement is a key part of a better solution.
As an official account, Twitter’s 140-character limit is really no place to moan/groan.
A more effective tweet could have read:
| LBFD resources are maxed out. #Firefighters cannot provide adequate #Paramedic service to our communities. Help us find a solution <insert link here> |
By phrasing it this way:
- You identify that resources are…well…maxed out.
- You use hashtags (#Firefighters and #Paramedic) that will help increase visibility in your tweets.
- You stress the importance of providing dedicated service to your community.
- You provide a traceable/measureable link that informs and helps bring visibility to this critical situation.
Time is valuable, so tweet good stuff.
***To download this as a single-page printable format, click this file:
Technical jargon and giving actionable information Safety-PIO-SM-14-006
| 14-006: Technical jargon and giving actionable information | |
| Agency: Chicago Fire Department | Topic(s): Industry codes / Actionable info |
| Date: Fall 2014 | Platform: Twitter |
Industry speak or technical jargon is part of what we do every day. But using technical terms on a social media platform will be confusing to those who are NOT in the fire service. That’s what the Chicago Fire Department did yesterday at their big 3-alarm fire when they tweeted technical jargon.
The use of technical jargon is rampant in emergency services but when speaking to the media or the general public, we need to remember that everyone did not grow up with a VOX alarm or SCU tones. In this case, a “311” or 3-11 alarm means that there are 11 engines, 5 Trucks, 2 Tower Ladders, 6 Battalion Chiefs, 1 Rescue Squad, 2 Ambulances, 2 Paramedic Chiefs, Deputy District Chief, Deputy Fire Commissioner, and the 1st Deputy Fire Commissioner are onscene. There is no way to include all that information in a tweet, but using more simple terms will help your audience understand the scale of your ongoing incident.
Before you post images, make sure your pictures are rotated correctly. I know accuracy is sometimes overlooked in lieu of speed, but it takes less than 5 seconds to orientate/rotate a picture (In this case, it was going to be a long operation). And note, by just rotating a picture does not equate that you are “doctoring up” photos. But a correctly posted photo will help media repost and format your information quicker to the masses.
During an emergency situation, your constituents need the information pushes to be actionable and specific to your audience. Not only inform them of the danger, but tell them what they can do about it.
A more effective tweet could have read:
| Chicago Fire: Large 3-alarm fire at Harrison St x Fifth Ave. Traffic delays-avoid the area. (insert two pictures) |
By phrasing it this way:
- You cite the authority having jurisdiction and established incident command presence.
- You generally described the size/category of the ongoing incident and critical information to media.
- You identify the exact location of the incident.
- You describe the delays in the area and give actionable information to your constituents.
- You still have lots of room to push properly orientated pictures with your informational tweet.
Time is valuable, so tweet good stuff.
***To download this as a single-page printable format, click this file:
TechnicalJargonAndGivingActionableInformation-Safety-PIO-SM-14-006










