FEMA OEMA G0290: Basic #PIO at the City of Cleveland EOC!

Outstanding start to this week’s FEMA G0290: Basic PIO course sponsored by Ohio EMA and the City of Cleveland Emergency Management!

Special thanks to CEM Alex Pellom for the invitation to hang for a few days in the Emergency Operations Center!

Guess who I get to teach with this week? Fresh off the disaster wheel, Assistant Fire Chief Steve Bosso!!!

Don’t mind his grumps face, you’d be a bit tired if you were EMACed to work Hurricane Florence too. I’m excited to hear about his experience working with South Carolina’s Emergency Management Division PIO Derrec Becker.

And yes, if you were wondering, we are holding class IN the actual City of Cleveland Emergency Operations Center!

Interviews? Heck yeah – you know we did!

Incredibly valuable time on camera.

Spent some time doing group work and communications strategy with many partners from across the State of Ohio and the State of Pennsylvania.

Showcasing partnerships and strengthening collaborative messaging during the preparedness…

…will help during response phase planning and support for ongoing operations.

Additionally the blending of resources embodying the all-hazards mentality, is critical when dealing with larger disasters/emergencies. Here’s Police, Fire, EMS, Health, Public Works, and Executive Policy working together for a coordinated message.

Steve had a few injects too…like branding. Steve is a former photojournalist so he’s got the photog eye for these kinds of things with some fancy camera work…

And not to worry, in order to share real world experiences, we had our first subject matter expert – Cleveland Police Public Information Officer Jennifer Ciaccia stop by to talk about her experiences as the PIO for CPD.

So many issues to deal with esp during a National Special Security Event (NSSE) – the 2016 Republican National Convention! And of course a whole bunch of other cases including the 3 girls missing for 10+ years (Castro case), Facebook killer, CJ Saves CLE, St. Patrick’s Day Parade, etc….

Whew – full day! Great dynamic class.

Solid first day. Looking forward to day-2 of the Basic PIO!

@rusnivek

Day-2 of the 2018 DHS/FEMA Master PIO

Day-2 of the 2018 Master PIO program and today we talk a bit about leading the future of PIOs nationally. Starting the discussion is USFA Tom Olashanski.

Lots to discuss and help shape the pathway for External Affairs. Everyone here contributing to the body of knowledge and discussing the future.

It’s more than just tools, more than protocols, it’s about how we move the ESF15 portion along and guide others to a successful career to supplement our Incident Commander as well as our mission objectives.

Also had some heated debate on current topics including the EAS system for mass notification.

Definitely the State of Alaska playing a heavy weight on current topics.

On to the presentation part!

So many different things to talk about.

A dynamic group and solid discussion all day and all evening long.

A completely dedicated bunch of peeps for sure!

@rusnivek

Day-1 of the final week of 2018 DHS/FEMA Master PIO class

Day-1 of the 2018 DHS/FEMA Master PIO final week!

And yes, don’t have to look closely, I’m wearing a tie.

Stopping by is my good friend Interim Superintendent Steve Heidecker. Also sharing how proud he is of the staff at EMI and how they are augmenting the disaster response for Hurricane Florence.

Steve is an outstanding guy!

We most definitely had some solid PIO discussions at lunch…

And as you can imagine, with our class being from a bunch of states, we are all ready to enhance the PIO position in the Command and General Staff.

Yep, all smiles as we work through some complex problems for each of our respective jurisdictions.

Lots of great relationships as we plow through Monday of our Master PIO class.

More fun stuff this week!

@rusnivek

Last week of the 2018 DHS/FEMA Master PIO class

Final week of 2018 FEMA Master PIO class at EMI.

Looking forward to seeing my cohort again and finishing up and defending our paper to the leadership staff at FEMA.

Man, I better concentrate!

@rusnivek

FSE today for Regional JIC actions! #PIO

Busy morning as we started our full scale exercise (FSC) today.

As players rolled in, they signed in and were matched up to their projected Joint Information Center (JIC) positions.

Some issues encountered by the participants? They have never worked together.

Realistic? Yep. Soooooo this is why we train and exercise together during bright lights classroom time. Again, I continue to believe, the worst time to meet someone for the very first time is at 0300.

Some general rules about the FSE including our work here in the JIC.

Steve outlining the efforts of social media injects and the Twitter.

Aside from regular play, we also had some VIPs visit. Jane from City Council showed up and I was detailed to share some of the issues, deliverables, and progress each of the tables were making as they continued the scenario.

Our social media team was hard at work not only discerning info, but also considering prioritization of tweets, impact of posts, and of course exploring various other platforms that could provide better SA/COP from data mining the locale using social media.

Not only the use of Twitter, Facebook, and Instagram – but exploring SeeClickFix, Waze, Tinder, SnapChat, and a whole host of other platforms geared to provide information out in the field.

Here’s Erica questioning the viability of some posted information as well as verifying media info.

Say it with me: Trust, but VERIFY.

Our rumor control table helped provide supplemental documents as well as refined talking points for our social media teams as well as our on-camera talent. All bullet points right?

Assistant PIOs were hard at work discerning google docs for real time sharing of information.

Maintaining good tempo for a JIC Manager is crucial as they update themselves on the issues w/ the EOC as well as continue the message that matches w/ the SMART Objectives.

As time went on, we simulated a “change of command” where the JIC Manager formally passes command to the Deputy JIC Manager. Hint to new JIC Managers – to make this a smooth transition, you must train on this action.

***ICS reminder: The Deputy can assume the role of the primary position. An assistant cannot assume the role/duties of the primary position.

Meanwhile, us Controllers and Coaches got all the smiles.

Along with VIPs, we continue to stream Federal partners in to tour the working exercise JIC. Not only response questions, but long term viability and ongoing return to normalcy were stressed as we projected our move from response to recovery and how viable are the transportation companies.

See, recovery is critical right? Therefore resilience is critical for the community.

The Captain of the Port was able to brief out with all participants. Outstanding to have this kind of high level involvement in our FSE. Encouraging words to hear specifically addressing our nation”s current situation for security and safety.

Also, great messages of collaboration from the City/County Emergency Management Agencies on our FSE.

Additional discussion on upcoming evaluations and how hotwashes are critical as the team starts to piece together the AAR/IP.

But never fear, we did simulate a press conference lead off by the USCG Lt.

Joining the USCG leadership at the podium was EPA, and Mayor’s office.

Don’t worry, WSUR had some pressing questions like

  • How many are dead? (If you been through my Basic PIO course, you know this one)
  • Do you regularly train for this kind of emergency?
  • Have we been attacked before?
  • Are we currently under attack?
  • And the famous one: We got some leads from user generated comments but who is responsible for this horrific incident??

So I got a chance to discuss a few items from a training standpoint re: classes. Also a last minute pieces of encouragement for ongoing training and exercises as well as a strong guidance on planning ahead with everyone who is involved in the Regional Joint Information Center.

Glad to have soooooo many participants from diverse backgrounds involved in this exercise.

What a day!

Looking forward to seeing all of you on the next big one.

@rusnivek

The start of 2018 National Preparedness Month! #NatlPrep

Guess what day it is……September 1st – the start of National Preparedness Month!

Follow along for a bunch of preparedness things you can do to for you, your family, and your friends.

Additionally, I’ll share a bunch of other posts from the home agency too!

#NatlPrep

@rusnivek

Unidirectional mics and keeping it up! #PIO P26

Hello AlohaFriday!

Mic check! Sibilance. Sibilance. Check. Check.

As part of the ongoing P26 push…I thought this quick video about field mics might help out a few public safety colleagues.

Mainly designed for PIOs, PAOs, and External Affairs Officers….I think anyone could utilize these easy tips.

Reporting live from the 24-7 SEOC…

@rusnivek

Another #PIO #PAO quick phrase to (possibly) use for later

Afternoon Law Enforcement leaders and LEO PIOs!

If you have employees, here’s another quick phrase you want to keep close.

“Law enforcement officers are peacekeepers whose core mission is to protect and safeguard the community.”

and

“It is our expectation is that employees do not engage in activities or associations that undermine or diminish our role as peacekeepers.”

Well done CCSO.

@rusnivek

Fun stuff on the final day of ICS-300!

Day-3 final day of ICS-300 starting out with another in class exercise!

It is imperative that we push all agencies to think outside of their normal comfort zone and look to alternate resources and like-minded professionals.

Not only other pros, but also standardizing the response so that everyone is on the same page, using the same terminology, same forms, and same plans and objectives.

Your agency’s mission is very important.

Your organizational goals are super important too.

But those SMART Objectives are SOOOO critical to everyone onscene as well as future operational periods.

And yes, the same truths still apply: coffee and collaboration are totes critical when a disaster first strikes.

But it also takes a consummate professional to continue the work after the response phase…but into recovery and mitigation. Thus ensuring your community some protection as we are always in a state of preparedness.

Our class also had lots of discussion on this slide as we view credentialing as a preparedness activity as we look to standardization and qualifications.

Great week and proud of the work from all participants in this class.

Looking forward to seeing all of you on the next big one.

@rusnivek