140 SWATTING is the new thing

On Saturday, a user on Twitter posted threats about specific flights.

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These terroristic tweets were taunting and often vulgar with careless disregard for the safety of numerous people. Authorities were contacted and an immediate investigation was started. Multiple flights were halted, Flights from Portland Portland and Milwaukee were identified and Atlanta Airport was checked for bombs.

Targeting various airlines, the threats moved on from Delta Airlines to Southwest Airlines.

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Good practice – the verbiage used by Southwest is good communications/social media verbiage to use on Twitter when responding to immediate threats.

User cited supposedly specific information on how the plot was carried out.

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Taunting the safety of passengers on a public forum is bad.

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In the end, the person making the threats identified a specific address of location. Again, taunting law enforcement.

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Easily found on Google Maps, Chicago Police was dispatched to this address to verify information.

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As I predicted, the address did not yield the subject.

Sounds like “SWATTING” to me – http://www.fbi.gov/news/stories/2013/september/the-crime-of-swatting-fake-9-1-1-calls-have-real-consequences/the-crime-of-swatting-fake-9-1-1-calls-have-real-consequences

In my opinion (and how you should interpret this story is simple): It takes is 140-characters to send you to jail.

From the intel POV: Lots to glean from the info/data posted in these tweets.

From the safety POV: Lots of operational assets to mobilze.

From the Emergency Management POV: Lots to coordinate with various all-hazards public safety agencies in multiple places.

This would be a good time to remind you of DHS’ phrase – “If you see something, say something”.

Remain vigilant my friends.

@rusnivek

 

 

Technical jargon and giving actionable information Safety-PIO-SM-14-006

14-006: Technical jargon and giving actionable information
Agency: Chicago Fire Department Topic(s): Industry codes / Actionable info
Date: Fall 2014 Platform: Twitter

Industry speak or technical jargon is part of what we do every day. But using technical terms on a social media platform will be confusing to those who are NOT in the fire service. That’s what the Chicago Fire Department did yesterday at their big 3-alarm fire when they tweeted technical jargon.

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The use of technical jargon is rampant in emergency services but when speaking to the media or the general public, we need to remember that everyone did not grow up with a VOX alarm or SCU tones. In this case, a “311” or 3-11 alarm means that there are 11 engines, 5 Trucks, 2 Tower Ladders, 6 Battalion Chiefs, 1 Rescue Squad, 2 Ambulances, 2 Paramedic Chiefs, Deputy District Chief, Deputy Fire Commissioner, and the 1st Deputy Fire Commissioner are onscene. There is no way to include all that information in a tweet, but using more simple terms will help your audience understand the scale of your ongoing incident.

Before you post images, make sure your pictures are rotated correctly. I know accuracy is sometimes overlooked in lieu of speed, but it takes less than 5 seconds to orientate/rotate a picture (In this case, it was going to be a long operation). And note, by just rotating a picture does not equate that you are “doctoring up” photos. But a correctly posted photo will help media repost and format your information quicker to the masses.

During an emergency situation, your constituents need the information pushes to be actionable and specific to your audience. Not only inform them of the danger, but tell them what they can do about it.

A more effective tweet could have read:

Chicago Fire: Large 3-alarm fire at Harrison St x Fifth Ave. Traffic delays-avoid the area. (insert two pictures)

By phrasing it this way:

  1. You cite the authority having jurisdiction and established incident command presence.
  2. You generally described the size/category of the ongoing incident and critical information to media.
  3. You identify the exact location of the incident.
  4. You describe the delays in the area and give actionable information to your constituents.
  5. You still have lots of room to push properly orientated pictures with your informational tweet.

 

Time is valuable, so tweet good stuff.

@rusnivek

***To download this as a single-page printable format, click this file:

TechnicalJargonAndGivingActionableInformation-Safety-PIO-SM-14-006

Planning alternate travel routes to avoid adverse weather #NatlPrep #Prepared2014

Mowing this week down as we are almost to the middle of the second week in 2014 National Preparedness Month!

“Be Disaster Aware, Take Action to Prepare”

Terriffic Tuesdays are here!

This week’s theme is consistent with FEMA’s National Preparedness Campaign: Know How To plan for specific needs before a Disaster.

#9: When planning alternate routes for work or evacuation, factor in adverse weather conditions #NatlPrep #Prepared2014

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By carefully planning your routes, you can prepare you and your family for adverse weather before it rolls in. Additionally, the use of your NOAA NWS Weather Radio to avoid bad weather will help you safely navigate to your destination in a timely fashion. Consider printing out maps w/ clearly defined routes for everyone in your family.

You do NOT want to mess with Mother Nature – so plan your routes accordingly and drive them often so you aren’t surprised by major/minor construction. Make sure you and your family are safe!

“Planning is everything.” – US President Dwight D Eisenhower.

@rusnivek

Powerful recruitment tool for terrorist groups #SMEM

Quote for today by the US State Department:

“The State Department regards social media as a powerful recruitment tool for terrorist groups…”

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Peeps! Know the power of social media and use your social media powers for good.

http://www.youtube.com/watch?v=-wmdEFvsY0E

The latest offering from the US State Department – Think Again Turn Away

Counter bad stuff and show the truth about this evil group

Always remember DHS’ line, See Something, Say Something

@rusnivek

Police monitor social media posts to protect holiday crowds

How about them apples!

If you aren’t monitoring social media…

http://www.19actionnews.com/story/25944761/police-monitor-social-media-posts-to-protect-holiday-crowds

Now do you believe me?

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@rusnivek

Statewide tornado siren test today at 0950. Find out what to do here #OHWX

It’s 2014 National Severe Weather Awareness Week from March 2nd through March 8th.

Today, the state of Ohio will be testing all emergency alert sirens at 9:50 a.m.

***Do not be alarmed, it is only a test.***

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It would also be a good time to practice your emergency procedures if a tornado siren/warning goes off.

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Do you know the differences between a Tornado Watch vs a Tornado Warning?

Tornado Watch: Issued by the NWS when conditions are favorable for the development of tornadoes. Be prepared to move to a safe place if weather conditions worsen. Stay tuned to weather updates.

Tornado Warning: Issued by the NWS when a tornado is imminent or occurring. A warning may be issued when a tornado is indicated by Doppler radar or sighted by trained spotters. Seek safe shelter immediately.

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  • If a tornado has been spotted, seek shelter immediately. If a tornado warning is issued for your area, do not stop to take pictures or shoot video. Continue to listen to a NOAA Weather Radio or local media newscasts for up-to-date weather and emergency information.
  • NEVER touch downed power lines or objects in contact with downed power lines and report electrical hazards to the utility company.
  • Check for injuries. Do not attempt to move seriously injured people unless they are in immediate danger of further injury.
  • Be careful of debris such as damaged structures, exposed nails and broken glass.

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Stay safe out there peeps!

@rusnivek

Free tips and reminders for dealing with snow today

Hello snow!

NE Ohio had its first dose of snow last night. Started at about midnight, various reports have 2-8 inches on the ground.

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At this time, the National Weather Service Cleveland Office has issued a lake effect snow advisory in effect until 1300 EST (aka 1:00pm EST). Snow will be heavy with high water content. This can cause damage to trees and power lines.

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There are some dangers associated with wintry weather. Here are a few free tips to keep in mind while dealing with snow.

  • Walk carefully on snowy, icy walkways.
  • Avoid overexertion when shoveling snow. Overexertion can bring on heart attack – a major cause of death in the winter. If you must shovel snow, stretch before going outside.
  • Keep dry. Change wet clothing frequently to prevent a loss of body heat. Wet clothes loses all of its insulating value and transmits heat rapidly.
  • Heavy snow will bring down trees and power lines. NEVER touch any downed power lines…even if you think they are safe, they are usually not. Keep everyone far away from downed lines.
  • Heavy snow will make trees sag and collapse. Be careful with trees are old or frail, they tend to collapse under the weight of the snow and have killed unknowing children.
  • Watch for signs of frostbite. These include loss of feeling and white or pale appearance in extremities such as fingers, toes, ear lobes, and the tip of the nose. If symptoms are detected, get medical help immediately.
  • Watch for signs of hypothermia. These include uncontrollable shivering, memory loss, disorientation, incoherence, slurred speech, drowsiness, and apparent exhaustion. If symptoms of hypothermia are detected, get the victim to a warm location, remove wet clothing, warm the center of the body first and give warm, non-alcoholic beverages if the victim is conscious. Get medical help as soon as possible.
  • And of course, don’t eat yellow snow.

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Use these tips to keep you and your family safe this fall….er….snowy season.

@rusnivek