3 reasons why you should have a family communications plan #NPM2020 #NatlPrep

Final day of the first week of the 2020 National Preparedness Month. So to close this week out, we are going to talk about your family communications plan…aka comms plan.

No, not that kinda plan.

An essential part of your emergency plan is the easy family communications plan.

WAIT…did you say “I already have their phone numbers in my cell phone. Why do I need anything else?”

<eye roll>

Your memory isn’t that great. You are human. And it’s been proven that during a crisis/duress, your critical skills and ability to recount precise information sucks.

This is precisely why you need a family communications plan.

Technology has proven to fail and fail at critical times in a crisis or disaster. While your cell phone is a critical piece of equipment, there are times where you lose your phone.

Yeah, I know all of you Apple Watch users have used the find my phone feature.

Regularly, we find evacuees after a storm, they report that they do not have good reception or adequate data service for their phones. This renders their phone useless when trying to communicate essential information to loved ones.

And we all know when we lose power to our phones that most definitely eliminate all critical phone numbers, emails, etc…

So three solid reasons why you want to consider having a hard copy family communications plan ready in case of an emergency.

Need some help? Here’s an easy template provided by our Ready.Gov campaign

Click to access Family_Comm_Plan_508_20150820.pdf

 

Easy peasy right?

Do the right thing for the safety of your family.

Reporting live and closing out the first week of the 2020 National Preparedness Month!

@rusnivek

City of Chicago OEMC, JIC, PSAP, and other stuff while hanging in the Bat cave

Good morning from the City of Chicago Office of Emergency Management and Communications!

Located in the heart of the west loop, this multi functional location serves as a focal point for City EOC, JIC, Snow Command, PW EOC, Ops Center, 911 PSAP, etc….basically, I’m glad it’s a hardened facility.

Today’s Emergency Management topics have to deal with Disaster Assistance and Public Assistance. Hiya Wendellllllllllllllllllllllllll.

Of course, as a good Emergency Manager, we want to take a look at the host city’s EOP.

Lots to discern and digest from our partners.

Now, for those who refuse to share information and hold information tight to their chest….that’s dumb. You realize when the big one hits, your isolationist actions will prove to be detrimental to the success of the response/recovery of any emergency. Again, work closely with your partners BEFORE a disaster.

Looking down into the PSAP center floor, lots of call takers working the good for the community.

PSAPs and EOCs are kept relatively dark to help with eye strain. Telecommunications have a tough job. If you haven’t already done so, I’d recommend that you sit in their chair one day and observe. Quite honestly, I’d take working the squad any day.

Quick look into the City of Chicago’s Emergency Operations Center (EOC) too.

And calm yourself PIOs….I found it.

Get your City of Chicago Joint Information Center (JIC) on baby! I sense I will be spending activation time here soon.

And yes, I’m wearing a tie.

As we close out response/recovery discussions for the day, we must spend more time thinking about cross training and enhancing our multi-jurisdictional skills. Working together is critical to any event or incident. We must overcome the stigma and the predisposed notion of kingdoms and fiefdoms. We must work together before a disaster. This will result in better response collaboration and recovery efforts.

Where am I? They threw up the bat signal so….

Reporting live from the Bat Cave:

I’m Batman….I mean @rusnivek

Disaster communications – FEMA’s MCOVs and IRVs

When major disasters strike, many local communities lose the ability to communicate.


Whether hardline communications, cellular service, or data – communications is the life blood of any public safety initiative.

So vehicles like FEMA’s MCOVs and IRVs provide a great service re-establishing disaster communications for areas who have nothing.



MCOV: Mobile Communications Office Vehicle

IRV: Incident Response Vehicle

Several vehicles like this are currently deployed out supporting various missions now.

Fun fact, did you know these types of vehicles are

Everything about disaster response isn’t easy. I continue to share that logistics make the world go round.

@rusnivek

Family plans: Comforting items for children in disaster #NatlPrep 

When making your plan for your family do include planning for all the kiddos. 

Keep comforting items like favorite stuffed animals that will help children cope with adverse events in an emergency. 


For more preparedness tips this month, follow along throughout the month. 


Stay safe and plan ahead! 

@rusnivek

FEMA Support for Hurricane Harvey response including key safety messages

Key Safety Messages:

  • Continue to listen to local officials.
  • Only call 911 if you have an immediate need for medical attention or evacuation assistance.
    • If you can’t get through to 911 on first try, keep calling.
    • Another option is to place a call to one of five numbers for the Houston Command Center of the United States Coast Guard. The numbers are:
      • 281-464-4851
      • 281-464-4852
      • 281-464-4853
      • 281-464-4854
      • 282-464-4855
  • Don’t drive on flooded roadways. Remember – turn around, don’t drown.
  • If you are in a high rise building and need to shelter in place, go to the first or second floor hallways or interior rooms. You want to stay on floors above floodwater or storm surge, but do not go to the highest floors due to wind impacts.
  • If you are under a tornado warning, seek shelter immediately in the center of a small interior room (closet, interior hallway) on the lowest level of a sturdy building. Put as many walls as possible between you and the outside.

 

@rusnivek

 

Another solid JIC JIS course on #AlohaFriday 

Today is DHS/FEMA’s G-291: JIC/JIS planning for Tribal, State, and Local PIOs!


Lots to talk about esp coordination with various all-hazards agencies.

Also glad to share a few PIO/JIC stories on 3-girls that were missing for 10+ years as well as the 2016 NBA Championships, Republican National Convention, 2016 World Series, and 2017 NBA Championships.


On top of that, our class wanted to know more about social media so I can indulge a bit. Not only on #s, geolocation, platforms, etc….but also lots on newer wearable technology too.


As always in any class we instruct, we try to make fun and exciting. And yes, thumbs up for PIOs!


Special thanks to WTFD Capt Mike Pruitt for the coordination and hospitality.. Glad to see so many new PIOs in the audience.

Happy Aloha Friday peeps!

@rusnivek

Day-2 of FEMA Basic Public Information Officer Program

Day-2 of FEMA’s Basic Public Information Officer Couse started out with reviews of all crisis interviews.


Collaborating on communications tactics with various agencies allows PIOs to craft the right message – esp in a disaster.


Erica had a chance to share JIC efforts from the Republican National Convention.


And you know I shared some tactics and tips on ascertaining open source info utilizing geolocation/metadata during a National Special Security Event. I also chatted briefly about tools field PIOs should use when deployed out.


After lunch we were fortunate enough to hear from a great panel discussion: Indiana State Police Sgt. John Perrine, the Information Officer for central Indiana and RTV6’s Investigative reporter Paris Lewbel.


Both panelists candidly shared information with everyone attending.


Side note: Sgt John Perrine is the brains behind the truly viral PSA hit on vehicles turn signals. Check it out here.

Great to work with so many pros today.

@rusnivek

This week, we are starting another G290…

Another great start to a solid G-290: Basic PIO Course with WTFD.


Greetings and welcome to everyone in Region-5 by Capt Mike Pruitt.


Started out the morning with building a base of core PIO principals including reviewing writing that targets a specific target audience.

Photo credit: M. Pruitt

Ahem. Press releases are almost dead.

Erica talked about how critical Incident Communications Analysis plays a big part in how our audience uses/digests information.


We started all the on-camera interviews after lunch. Lots of great interviews…

Photo credit: M. Pruitt

…and solid techniques showcased in the field interview exercises…

Photo credit: M. Pruitt

…many of the participants are already functioning as PIOs within their own communities.

Photo credit: M. Pruitt

Group work in the afternoon…


…with more discussion and reporting out of critical facts while writing talking points.


We are so fortunate to have such a diverse class of participants willing to share information.

Reporting live from the most funnest PIO class ever…

@rusnivek

Brand new Social Media Engagement Strategies course debut at SAC EOC #NDPTC

Solid start to the week being able to deliver the brand new FEMA NDPTC Social Media Engagement Strategies course.


Numerous pros from across the state of California attending today.

Special thanks to the Sacramento County Office of Emergency Services in hosting this fun class in their Emergency Operations Center.

Super special shoutout goes to MayJo!


Talked specifically about addressing audiences and their appropriate platforms. Mediums like static posts are great however we need to explore outside of your comfort zone and try new avenues to communicate. FacebookLive, Periscope, InstagramLive, YouTubeLive, etc…..these new emerging live broadcast tools can allow agencies to be creative in their broadcast of messages.


Solid afternoon facilitation on the formulation of a strategic communications specifically focusing in on social media and audience engagement.


And of course the standard shout out to our friend Cheryl.


Overall, the intent of this class is really to be a catalyst to start a meaningful conversation about engaging your constituents on various social media platforms.


Obviously, you would be taking FEMA NDPTC PER-344 Social Media Tools & Techniques first – which gives you a heavy dose of the currrent tools/platforms that are out there as well as a bunch of tactics and techniques that you could use in your EOC or JIC.


Both courses provide a different take on social media actions esp during disasters / crisis.


Keep on learning peeps. Much more to digest and figure out.


We all must do better to support our local communities, county coordinators, and state officials to work and communicate together before, during, and after the disaster.


We the people right? #Merica

@rusnivek