FEMA Basic PIO Course here at Defiance County EMA

It’s just another Manic Monday as we start another FEMA OEMA Basic PIO Course here at Defiance County Emergency Management Agency (Ohio). Cue the Guns n Roses intro music!

Not going to lie, all signs point to a large contingent from our law enforcement community here today.

Lots of new PIOs in the audience today as we try to share the good word from so many agencies. Almost every ESF is represented!

All-hazards coolio on Monday!

As an added instructor bonus, we get a chance to see what campaigns that Ohio EMA has worked for previous outreach activities in Ohio. Hi Nancy!!!!!

My lunch time views include a few red fire trucks.

Ahhhhh, I feel better now.

And in classic fashion, we are most definitely doing on-camera interviews.

While seemingly insignificant, this is the part of the class that participants find is the most valuable for their ongoing career.

Me? I’d rather you have that experience and training and never use it vs never having that training and then being thrown to the wolves in a crisis or emergency.

Train like you fight right?

Reporting live from the EOC as I ask those challenging media-esque questions…

@rusnivek

Social Media Engagement Strategies for the AZZZZZZZZZZZZZZZZZ peeps!

Thirsty Thursdays are here and we’re popping another Social Media Engagement Strategies class here at Pima County EMA (Arizona).

And of course we gotta keep it real to the course creator – our good friend Cheryl Bledsoe!

For those that know the origins of this picture, know how important it is for us to keep it consistent.

As instructors, we often love to incorporate pop culture references into class. This class was no different.

Oh yeah! Luckily it isn’t Wednesday.

So great to see collaboration with the NPS Wildfire folks. Also great to see a fellow Type-1 PIOs in the audience too.

Great minds think alike as we continue to prepare and engage various audiences…including during non-fire season.

Not only are we prepping tweets and Facebook posts, we are also diving deep into strategy.

Plans are soooooo important esp when we focus in on social media. Yes, many PIOs are responsive, but we also need to be strategic about our operations. When participants walk away from this class, they have in hand, a starting point for social media strategy that includes their partner agencies.

Since we can’t just run and gun, we must not cross the streams.

Ray, just don’t look at the trap.

Outstanding discussion amongst all participants as we share success stories and challenges we face daily on social media.

More importantly, it’s good to see genuine smiles in class. Lotsa smiles.

Facilitating discussion helps enhance relationships with all providers in disaster response and recovery. Additionally, people can address gaps and maybe…MAYBE find an agency that can assist or mutual aid in to fill that shortfall.

Proud to bring this engaging class to our partners in Arizona!

@rusnivek

FEMA basic Social Media for Disaster Response and Recovery #Arizona

Good morning Arizonaaaaaaaaaa!

Welcome to the Pima County Emergency Management Agency as we kick off another basic Social Media for Disaster Response and Recovery class. Welcome intros from Training Manager Sandra Espinoza.

Glad to see so many agencies from across the state represented here in class today. Additionally, also good to be teaching with fellow Tier-1 Instructor Mary Jo Flynn.

As you know, MaryJo is a Region 9er too (Sacramento, CA).

Like a good Emergency Manager, I’m always looking at what other agencies have and how they do business. And yes, I esp look at what kind of creature comforts they have in their EOC. And without a doubt, I’d swipe right for this amenity in my EOC.

The folks at Pima County EMA are most definitely proud to have this amenity. #TotesJelly.

As a basic class, we are constantly talking about new apps and features. Here’s MaryJo talking about the FEMA App and their Disaster Reporter feature.

And you know that privacy is a huge concern so we spend a bit on making sure your settings as a government agency as well as personal settings are up to date.

Yes, make sure all your social media stuff is in order before a disaster…or else.

Most seasoned pros know that real Emergency Managers can adapt to most any situations. Big or small, tough or easy, we are flexible and can adapt to anything.

For those are worried about MaryJo and little old me? No worries. We are assimilating in here just fine.

Giddup – reporting live from our stagecoach!

@rusnivek

Day-2 of the new FEMA Region V COOP Course

Starting off day–2 of the new FEMA COOP class.

Solid discussion lead by Northwestern Medicine’s Continuity Manager Sam with our all-hazards pros on alternate locations including cold, warm, and hot EOCs.

Not only locations, but also triggers on when to move emergency operations centers. These kinds of discussions also spark debate on levels of activation as well as essential personnel. We openly discuss triggers and standards that help make it easy for COOP Managers and leadership to roll out their continuity plan.

As we identify specific incidents and actions needed, we can also assess viability of personnel and staff….ESSENTIAL staff to these secure national COOP locations like

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Additionally, we focus in on the importance of not only writing a plan, but also exercising a plan. Good dialog w/ Joe on the city of Aurora’s exercise plans.

While not as sexy as response or even preparedness, these kinds of continuity exercises test recovery. Can’t begin to tell you how important that is to your constituents esp when things are going to 💩. Catastrophic planning is only as good as your last exercise – trust me, when faced with crisis, people will not always do the most common sense thing.

Why is our agency leaning in on the COOP stuff? Well, if all goes according to my plan, we should have at five (5) Master Continuity Practitioners on our staff. Awwwww yeah!

As we close up, Sam leads the post test wrap up to evaluate that level II retention that FEMA EMI loves.

In the end, when you see the participants smiling and hearing their responses in how they are going to directly implement these new rollouts and changes to the plans….is so gratifying.

I am proud of the work we do in Emergency Management. As an instructor I expect a lot out of you. And your students most definitely do too.

As an instructor, your influence to your participants can generate enthusiasm beyond expectation. Dedication is critical to the success of your mission. I am thankful for all the smiles in our FEMA Region 5 COOP class on this #AlohaFriday.

@rusnivek

FEMA Basic PIO Day-2 with Media panel!

Day-2 of the FEMA Basic Public Information Officer’s course here in Summit County, Ohio! Starting off discussion on body language and non-verbal cues from Bosso.

I was fortunate to have a few of my media peeps stop by to say hi.

Cleveland 19 News (@Cleveland19news) Director of Digital Content Amanda Harnocz (@AmandaHarnocz)

News 5 Cleveland (@WEWS) Reporter Meg Shaw (@MegDShaw)

So glad to hear their insights to news media engagement and interactions.

We opened the floor to questions and our new PIOs had some deep questions on conflict resolution and maintaining relationships.

Proud to have media members attend all my classes as an integral part of getting the message out.

A hallmark sign of a solid PIO? Always building media relationships BEFORE an emergency.

Thanks you Meg and Amanda!

In the afternoon, we had a quick public safety panel from

Cleveland Police (@CLEPolice) PIO Sgt Jennifer Ciaccia

Cleveland Fire (@ClevelandFire) PIO Lt Michael Norman

Outstanding to hear from working PIOs who have worked so hard to improve the image of their departments during challenging times.

And finally, to close out the day, we had a quick visit from Cuyahoga County Sheriff’s Office (@CuyahogaSheriff) PIO John O’Brien (@jobjr)!

Providing solid media interactions and being firm on your stance as a PIO is critical in assuring your agency is seen as a trusted and guaranteed source of information. Thankful to hear positive stories from John for all of our class today.

I am proud to be able to share and open connections for these new PIOs from across the state.

Tomorrow we take them from single role PIOs and form up Voltron in the JIC!

@rusnivek

JIC/JIS Course at IFD HQ – Day-3!

Day-3 of the Joint Information Center/Joint Information System course here at the Indianapolis Fire Headquarters.

This place is super nice…

…and a bonus welcome by the Chief of the department – Fire Chief Malone!

Outstanding to see that kind of engagement of a large metro fire department stop by to say hi. And of course the IFD PIO BC Rita Reith working the PIO magic too!

Great discussion on when situations get worse…ie disaster declarations and how as situations start to grow, how we as a nation respond to help assist others.

You know we had lots of discussion on JIC/JIS operations and needs.

Also discussed how the executive policy room could affect actions of the field PIOs as well as the JIC – which stresses the need for solid, one voice communications from the Emergency Operations Center.

I know, I know, coordination again huh? But it’s the truth! If we don’t work together, we will likely fail our constituents. We must work together to support our ongoing efforts of safety with all our partners.

Great dialog on mutual aid partnerships. Regardless of the situation, we can all work closely with each other and share ideas.

Me? I am very proud of the work from everyone in the class this week.

Looking forward to working with all of you during the next big one.

Until then, go forth and tweet good stuff!

@rusnivek

Day-1 of the FEMA Basic PIO Course in Indianapolis

Day-1 of the FEMA Basic PIO course here in Indianapolis!

Glad to be teaching with FEMA Master PIO Erica Creech…

…and WTFD Capt Mike Pruitt…

…and oh a quick surprise….FEMA Master PIO Rita Reith!

That’s right, for those of you keeping score, this is the first time 3 FEMA Master PIOs have taught the Basic PIO Course. Whoop whooop!

Don’t worry, we did some on camera interviews as well as some fun dialog with out class that hail from Indiana and Kentucky!

We talked about press conferences and the importance and the need for onscene communications not only with the news media, but also the general public. Like the breaking news coming out of Mercy Hospital in Chicago.

Also sharing some stories of breaking news in Cleveland.

Great dynamic and solid discussion from everyone who attended today’s first day of FEMA Basic PIO!

@rusnivek

Tuesday at FEMA Region-5

Spending the day at FEMA Region-5 (Chicago).

If you were wondering, FEMA breaks the nation into 10 different regions.

Ohio, Indiana, Michigan, Wisconsin, Illinois and Minnesota – the heart of Region-5 is Chicago! So basically I’ve been in Region-5 for several decades now – whoa!

Glad to see a few disaster faces I haven’t seen since Hurricane Irma. Hiya Katie!

Katie was part of our plans section in response to the direct hit Category 4 Hurricane Irma in Florida for Branch 5 Division A.

Happy Tuesday all!

@rusnivek

FEMA OEMA G0291: Joint Information Center/System class at the Cleveland EOC! #PIO

Happy AlohaFriday and a great start to the FEMA OEMA G0291: Joint Information Center / Joint Information System course here at the Cleveland EOC!

So naturally, we talked a bunch of JIC stuff including our third guest VIP – day shift Cleveland JIC Manager of the 2016 RNC and the led JIC Manager of the Christmas plane crash in 2016, Beth Zietlow DeJesus!!!

Not only sharing stories about coordination amongst local, county, and Federal agencies on the recovery process, Beth was able to share a few stories about the media on controlling the message and handling mis-information.

Great experiences to share with out new PIOs!

Outstanding class this week. Proud of the work and collaboration in class shared by everyone. Great to see these new PIOs as they increase their organization’s visibility.

Now go forth, and use your new PIO skillz for good!

Also, yeah.

@rusnivek